Terms and Conditions
Welcome to The North Yorkshire Gallery. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
1.1 These terms and conditions apply to all transactions made with The North Yorkshire Gallery.
1.2 We reserve the right to change these terms at any time without prior notice. Changes will be posted on this page and will become effective immediately upon posting.
2. Orders
2.1 All orders are subject to acceptance and availability.
2.2 We reserve the right to refuse or cancel any order at our discretion.
2.3 Customer data is needed to process orders, respond to your emails, and send marketing communications if you have subscribed.
3. Pricing and Payment
3.1 All prices are listed in GBP and include VAT where applicable.
3.2 Payment must be made in full at the time of ordering. We accept various payment methods as specified on our website.
4. Returns and Refunds
4.1 Due to the bespoke nature of our products, we generally do not accept returns.
4.2 We accept returns for faulty or broken goods. Please contact us the day it arrives to arrange a return or exchange.
4.3 To process a return, email us at [email protected] with your order number, a description of the issue, and any supporting photos.
4.4 Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment.
5. Privacy and Cookies
5.1 Your privacy is important to us. We do not sell your information to third parties.
5.2 Customer data is used to process orders, respond to inquiries, and for marketing communications if subscribed.
5.3 We use cookies to make our website functional and to enhance your experience. Cookies help us process orders and understand how you use our website.
5.4 We use Google Analytics and Google Ads, as well as other analytics and tracking tools, to collect data about website traffic and user interactions. This data helps us improve our services and marketing efforts.
5.5 By using our website, you consent to the use of cookies and the collection of data as described in our privacy policy.
6. Intellectual Property
6.1 All content on this website, including text, graphics, logos, images, and software, is the property of The North Yorkshire Gallery or its content suppliers and is protected by intellectual property laws.
6.2 You may not reproduce, distribute, or use any content from our website without our prior written consent.
7. Liability
7.1 The North Yorkshire Gallery will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 Our liability is limited to the purchase price of the product in question.
8. Governing Law
8.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
8.2 Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions or concerns, please contact us at [email protected].
Thank you for choosing The North Yorkshire Gallery.